Introduction
At MyPropane.com, we believe in transparency when it comes to your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you use our website and services.
We're committed to protecting your privacy and being upfront about our data practices. If you have any questions about this policy, please don't hesitate to contact us.
Information We Collect
Information You Provide Directly
We collect information that you voluntarily provide to us, including:
- Contact information when you reach out to us through our contact form
- Any feedback or questions you submit
- Information you provide when requesting propane business information
Information We Collect Automatically
When you visit our website, we automatically collect certain information, including:
- Usage data: Pages you visit, time spent on pages, and how you navigate our site
- Device information: Browser type, operating system, and device type
- IP address: Your internet protocol address (we use this to track page views and prevent spam)
- Location data: General geographic location based on your IP address (city/state level only)
Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience and understand how our site is used:
- Essential cookies: Required for basic website functionality
- Analytics cookies: Help us understand how visitors use our site
- Preference cookies: Remember your settings and preferences
How We Use Your Information
We use the information we collect to:
- Provide and maintain our propane information services
- Help you find propane suppliers and equipment dealers in your area
- Improve our website content and user experience
- Respond to your questions and provide customer support
- Analyze website usage to make our content more helpful
- Prevent fraud and ensure website security
- Comply with legal obligations
Information Sharing and Disclosure
We don't sell, trade, or rent your personal information to third parties. We may share your information only in these limited circumstances:
- Service providers: With trusted third parties who help us operate our website (like hosting providers)
- Legal requirements: When required by law or to protect our rights and safety
- Business transfers: In the event of a merger, acquisition, or sale of assets
- With your consent: When you explicitly agree to share your information
Data Retention
We keep your information only as long as necessary to provide our services and fulfill the purposes outlined in this Privacy Policy:
- Contact information: Until you request deletion or we no longer need it
- Website analytics: Aggregated data may be kept for longer periods for analysis
- IP addresses: Used for page view tracking and stored for 24 hours only
Your Rights and Choices
You have several rights regarding your personal information:
- Access: Request a copy of the personal information we have about you
- Correction: Ask us to correct any inaccurate information
- Deletion: Request that we delete your personal information
- Objection: Object to our processing of your information
- Withdraw consent: Withdraw your consent at any time
To exercise any of these rights, please contact us through our contact page.
Third-Party Links and Affiliates
Our website contains links to third-party websites, including:
- Propane company websites and service providers
- Amazon.com for propane equipment and supplies
- Other propane-related resources and tools
We're not responsible for the privacy practices of these third-party sites. When you click on these links, you're subject to their privacy policies. We recommend reviewing their policies before providing any personal information.
Affiliate Disclosure: Some links on our site are affiliate links, meaning we may earn a commission if you make a purchase through these links. This doesn't affect the price you pay or our recommendations.
Data Security
We implement appropriate technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction:
- SSL encryption for data transmission
- Regular security updates and monitoring
- Limited access to personal information on a need-to-know basis
- Secure hosting infrastructure
However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
Children's Privacy
Our website is not intended for children under 13 years of age. We don't knowingly collect personal information from children under 13. If you're a parent or guardian and believe your child has provided us with personal information, please contact us so we can delete such information.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. When we make changes, we'll:
- Post the updated policy on this page
- Update the "Last updated" date at the top
- Notify you of significant changes if we have your contact information
We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.
Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
- Through our contact page
- By emailing us through the contact form on our website
We'll respond to your inquiry as quickly as possible, typically within 48 hours.
Questions About Your Privacy?
We're here to help. If you have any questions about how we handle your information, don't hesitate to reach out.
Contact Us